Shipping and Return/Exchange Policies
Brittany's Beauty Box ships to the continental United States for free! Merchandise is shipped within 1-3 business days from the date the order was submitted via USPS. Packages will be shipped via First Class Mail or Priority shipping based upon weight. Buyer will be notified via email of any shipping and handling delays. All packages include tracking, Priority packages include $50 of insurance.
We want you to be happy with what you ordered! You can return or exchange any unworn and unwashed merchandise within 15 days of the shipping date and refund will be issued (less the shipping and handling costs). Returns must include all tags, accessories, and packaging. Any damaged products or products missing these items or returns made after 15 days will be returned to the customer.
When returning the item(s), please use a trackable and insured shipping method. Request a return & exchange by emailing us at firstname.lastname@example.org. We are not responsible for any items that are lost in the mail.
Mail your return to:
Brittany's Beauty Box
Attn: Returns Dept.
P.O. Box 239
Galloway, OH 43119
Merchandise exchanges can be made using return option above. Before sending your exchange, please email us at email@example.com to ensure that the item you'd like is in stock.